Each business house concerned with two types of communication: External and Internal.
(A)External Communication: External communication has to communicate with others business houses, banks, government offices, the press, customers and general public.
(B)Internal Communication: Internal communication consists in trans meting information within the organization. Internal communication may again be of two types Formal and Informal. Formal communication flows along prescribed channel which all members desirous of communication with one another are obliged to follow otherwise informal.
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